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Human Rights Management

#Human Rights #Training #Grievance Handling

Norms and Guidelines

AfreecaTV's vision is ‘to create a media platform where each and every user is the owner’. To achieve this, the company strives to establish a foundation of human- centered management. Furthermore, we aim to exert positive influence not only within the organization but also throughout our business activities. In this way, we are committed embodying our corporate philosophy of freedom, equality, and tolerance, and continuously growing in a human-centered direction. We actively support and foster an atmosphere of friendliness and cooperation to enable sustained growth based on these values.

Declaration of Human Rights Management

AfreecaTV is leading an innovative culture that provides a new media service where anyone can easily engage in live broadcasting through the live social media platform 'AfreecaTV.' With the technology of live broadcasting available anytime, anywhere, we aim to offer a service where all participants become owners, bringing joy and inspiration to our society. Based on the principles of freedom of expression, individual equality, and the spirit of tolerance, AfreecaTV seeks to contribute to the continuous development of our society in a human-centered direction. In line with this spirit, AfreecaTV's Human Rights Management Charter applies to not only the main headquarters but also domestic and overseas subsidiaries and their employees. In addition, we encourage business partners and service users to understand and practice AfreecaTV's principles of respect for human rights. On this basis, we make every effort to prevent potential human rights violations within their services and business operations. In the event of any human rights violations, we are committed to responding promptly and resolving the issues to the best of their abilities.

Declaration of Human Rights Management
  • We respect international standards and norms regarding human rights, including the UN Universal Declaration of Human Rights.
  • We strive to prevent human rights violations and make active efforts to address any such violations.
  • We do not discriminate against stakeholders, including employees, based on race, religion, disability, gender, place of birth, age, political views, or any other factors.
  • We guarantee the freedom of association and collective bargaining for our employees.
  • We do not tolerate any form of forced labor or child labor.
  • We create a safe and hygienic work environment to promote industrial safety and health.
  • We treat our partner companies fairly and support them in practicing human rights management.
  • We respect the human rights of residents and seek mutual development with them.
  • We comply with domestic and international environmental regulations and make efforts for environmental protection and pollution prevention.

Management of the Impact of Human Rights

AfreecaTV has taken measures to eliminate negative human rights impact by adding clauses to the BJ contracts specifically aimed at eradicating human rights violations. These clauses explicitly state that BJs will not produce content related to human trafficking, forced labor, child exploitation, or any form of oppression. Furthermore, if a BJ creates content that involves serious human rights violations, their contract may be terminated. These clauses came into effect from June 2023 and apply to both BJ's renewing their contracts and new BJ's entering into agreements. AfreecaTV is committed to ensuring that the content provided through their platform has a positive impact on all stakeholders, and they will do their utmost to uphold these provisions.

Subject of contract termination due to human rights violations
  • Human trafficking
  • Forced labor
  • Child labor
  • Oppression on a religious, racial, gender or nationality group

Training and Grievance Handling

As a sustainable business aiming to be a global media-content platform, AfreecaTV supports and strives to comply with human rights guidelines, including the UN Universal Declaration of Human Rights, UN Guiding Principles on Business and Human Rights, ILO Core Conventions, OECD Due Diligence Guidance for Responsible Business Conduct, and other relevant principles. Through human rights management, we fulfill our social responsibilities as a company and communicate with stakeholders, including employees, BJ, and viewers, through education and channels for addressing grievances to protect their human rights. Based on these efforts, we have established related regulations and continue to engage in various activities to protect and promote the rights of employees and stakeholders.

Training and Grievance Handling

AfreecaTV is committed to respecting and protecting human rights in society and makes continuous efforts to achieve this goal. We have established and implemented a steady human rights training process and a grievance handling system to create a world where everyone's basic rights and dignity are ensured. Our human rights training process revolves around dialogue and promotes understanding and mutual respect among people with diverse cultures and values. We operate various programs to facilitate discussions on human rights- related issues between BJ and viewers, fostering better understanding and awareness of human rights. Our grievance handling system supports an environment where everyone can engage in activities safely and comfortably. We address all grievances promptly, and to ensure quick and accurate actions, we have established grievance handling procedures. We protect BJ's personal information and rights through professional systems and regulations, providing secure and trustworthy grievance handling support. We strive to create an environment where all BJ and viewers are respected and can operate safely.

Grievance handling procedure
Human rights training process
  • STEP 01 Establish a plan for human rights training
  • STEP 02 Select the recipients and fix a date
  • STEP 03 Carry out the human rights training
  • STEP 04 Collect feedback about the training and conduct an assessment
  • STEP 05 Find and take corrective actions

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